What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit during registration — your name, contact information, and the payment method you choose to link. If you connect a bKash, Nagad or Rocket wallet, the wallet number and transaction references are recorded so
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deposits and withdrawals can be matched to your account correctly. We also collect device and session data — the type of browser or mobile app you use, your IP address, and the pages you visit — to keep your session secure and to detect unusual activity.
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This data is not sold to third parties. We share transaction references with payment processors only to the extent needed to complete a transfer you initiated. We may retain account records for a period required by applicable regulations in the regions where we operate. You can
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request a summary of the data we hold on your account by contacting our support team. Availability of our services, and the data obligations that apply to your account, depend on your local law and the eligible region in which you access c99999.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.